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Contact & Help | Customer Support | Emma - The Sleep Company

Where is my order?

I ordered an Emma product and haven't received it yet. I want to track the status of my order.

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I need help with my Emma product

I have already received my order and need help regarding a product.

Need help with your product?

We're sorry to hear you're not 100% satisfied with your Emma product.

Visit our Returns Portal

Would you like to talk to us?

Before contacting us, check our FAQ page - maybe your question has already been answered. If you cannot find the answer you're looking for, you can contact us, via the chat function on the right or by phone from Monday to Friday between 9 am and 6 pm at +44 300 131 3019.

Check our FAQ

Reach us via our chat bot

We want to make sure that we answer all your customer inquiries. Therefore, please contact us via our chat function (ChatBot) located at the bottom right of your screen. This way we can ensure that no request goes unanswered.

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