Question 1

What material is the mattress protector  made of?

Accepted Answer

The protector made of 100% polyester, has polyurethane film on the back, and contains elastic straps to keep the protector firmly on the mattress.

Question 2

Is the mattress protector waterproof?

Accepted Answer

Because of the membrane structure of the Emma Mattress Protector, the protector is highly breathable but still waterproof.

Question 3

Is the mattress protector breathable?

Accepted Answer

Our product is highly breathable and keeps you feeling cool throughout the night.

Question 4

The mattress protector is noisy, what can I do about this?

Accepted Answer

Due to the membrane polyester insert, it's not uncommon for the mattress protector to "crackle" during the first few nights. This crackling disappears automatically after a short time, making the friction by sleeping on the cover softer. To speed up this process, you can give the cover another go in the washing machine.

Question 5

Is a mattress protector necessary and when would I need to buy one?

Accepted Answer

A mattress protector is a shield between your mattress and things that can shorten its lifespan. We'd consider it as a must-have item to increase the longevity of your mattress. It will protect your mattress from infestations, spills, allergens and to keep your mattress as clean as possible without washing it. So if you have a dog, a cat or you just tend to sweat, it's the perfect protection for your Emma mattress.

Question 6

Can I clean the mattress protector in the washing machine and how often should it be cleaned?

Accepted Answer

You can wash it up to 40°C in a washing machine. Be careful to never put it in hot water when washing it because it can damage the fabric. We'd recommend washing it only once a month, unless the protector is visually dirty and compromised. In case something spills or gets on it, it would be ideal to clean the protector before anything spreads to the mattress. Don't dry clean or iron press it.

Question 7

What is the difference between a regular mattress cover and an Emma Mattress Protector?

Accepted Answer

Compared to standard waterproof pads, our mattress protector is unique because it's not only covered with four corner rubbers around the mattress, but it's structured like a fitted sheet, so the fit is much more precise.

In addition, we've incorporated membranes into the cover itself. This means that the mattress cover is not only waterproof, but is also breathable at the same time. Most other mattress protectors use a continuous polyester cover, which cause sweat easily.

The Emma mattress protector not only protects your mattress, but it promotes the ideal sleeping climate for you as well.

Question 8

How does the trial period work for accessories?

Accepted Answer

The day your item arrives at your delivery address, the 14-night trial starts. We offer this benefit because we believe the only way you'll know if an Emma product is the right fit for you is by testing it and getting used to it. After the trial period, if you still think our product is not the perfect match for you, you can return it. All you have to do is use our Returns Portal to start the process. The Risk-free Trial Period is an exclusive benefit offered to Emma customers.

Emma Mattress Protector

Extra protection for your mattress

Emma Mattress Protector

Extra protection for your mattress

Safe from spills and moisture

Enhanced comfort & softness

An extra layer of life for your mattress

Why customers love our Mattress Protector