Memory foam is a type of foam that molds to your body shape by reacting to your body heat and pressure. This helps evenly distribute weight and relieves pressure on key areas like your hips and shoulders, giving you a comfortable and supportive sleep surface. 

A hybrid mattress combines foam and spring layers. It offers the contouring comfort of memory foam along with the support and durability of pocket springs. This combination provides pressure relief and bounce, giving you the best of both worlds. 

This depends on your body type, general sleeping position, and type of pain you're experiencing. We can't cover all situations, but can provide some general guidance:

For discomfort or back pain, your ideal mattress depends on your body type and sleep position. Softer mattresses, like our 25cm models, can help relieve pressure points for side sleepers. For back pain from a lack of spinal support, a firmer option like a hybrid spring mattress may help with proper alignment.  

All our mattresses are designed for great spinal alignment, using body zones that adjust to different parts of your body. For extra support, we recommend a hybrid spring mattress, as the springs provide more durability and support for various sleeping positions.

Temperature-regulating mattresses, like the Emma Cooling Mattress, use special materials like Thermosync and graphite-infused foam to help dissipate heat and keep you at a comfortable temperature throughout the night, preventing overheating. 

Our graphite foam helps regulate your body temperature by dissipating heat away from your body. It's also moisture-wicking, so it helps keep you cool and dry throughout the night. 

We rely on high-performance materials for our mattresses. In our state-of-the-art test lab in Frankfurt, Germany, we test the durability of our mattresses to ensure very little deformation (usually less than 5% change in height) after a period of 10 years. This ensures you get the same comfort and support throughout the whole expected life of the mattress. 

To care for your mattress, use a mattress protector, clean it regularly, and make sure it's supported by a sturdy bed frame. Vacuum your mattress and wash bedding to remove dust and allergens. Controlling humidity and keeping your room well-ventilated will also help prolong its life. 

Your ideal mattress depends on your sleep position. Side sleepers benefit from softer mattresses, stomach sleepers need something firmer, and back sleepers usually do well with medium-firm options. If you sleep hot, look for mattresses with cooling technology, like gel-infused foam or breathable materials. Best Mattress by Emma | Emma - The Sleep Company (emma-sleep.co.uk) 

The Risk-free Trial Period is an exclusive benefit offered to Emma customers. The day your item arrives at your delivery address, the 200 nights trial starts. We offer this benefit because we believe the only way you'll know if an Emma product is the right fit for you is by testing it and getting used to it. Most people also need a few days or weeks to fully adapt to their new mattress.

If at any point during the 200-night period you think our product is not the perfect match for you, you can return it for a full refund.

All you have to do is use our Returns Portal to start the process. We’ll then take care of the rest: Our customer service team will organize a pick-up for your mattress with our returns partner. Once your return has been collected and processed, please allow up to 14 days to receive your refund.