Returns Portal

Before you proceed with your request, we suggest that you take a look at our Frequently Asked Questions. Here you will find tips on how to get the most out of your Emma product during the 200 nights of trial sleep.

Before you initiate the return, consider:

  • Your body needs time to get used to

    With mattresses, pillows and toppers, your body can need up to 6 weeks to get used to the new lying feeling. Take the chance for the best sleep of your life!

  • You have 200 nights of trial sleep

    All our products come with a trial period of 200 nights from the day of delivery. So take enough time to get to know your Emma product.

How to return your Emma product

How do I unsubscribe?

You can unsubscribe at any time by clicking the 'Newsletter Subscriptions' tab when logged in to your customer account. If you do not have an account with us, you can unsubscribe by clicking the 'unsubscribe' link at the bottom of the newsletter.

Pin rotate icon

It seems you are visiting Emma from abroad.

Go to 

Alternatively you can choose your country from the list below: