Returning your products

Before returning a product, do consider if there's another way we can he

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Try it a little bit longer

Sometimes your body might need up to 2 weeks to adapt to some products like pillows or mattresses. That’s why we give you up to 200 night trials on some of our products. Don’t rush and enjoy your night trials!

Quick product tips

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A neatly made bed with an Emma mattress, beige bedding, and multiple pillows.

Sustainable solutions

Before returning a product, do consider if there's another way we can help. Every return consumes resources and we want to find a sustainable solution with you. Take a look at our FAQs and you might find the answer right here.
Go to FAQ page
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Initiate your return

If any of our solutions address your concern, you're always welcome to initiate a return following our return policy. Please note that our team may contact you before the return is processed to see if we can further assist.
Initiate return