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Our Promise to You
All Emma Mattresses have
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- Test your new Emma Mattress in the comfort of your home for 200-nights risk-free. While we believe in giving you only the best products and service, if you don´t like it you can return it- free of cost! A seamless and worry-free experience just for you.
- At Emma, we've partnered with trusted shipping services like DPD, UPS, Evri, and DX to ensure the seamless delivery of your Emma products right to your doorstep — completely free of charge! We stand by the quality of our products, and if you're not entirely satisfied, you can return them at no extra cost. Simply submit a request through our Returns Portal. If you have any questions or need assistance, our dedicated support team is here to help at support@emma-sleep.co.uk.
- A mattress is like having a life-long friend. And because we have so much trust in ours, we give all our Emma mattresses a 10-year manufacturer warranty.
- Spread the cost of your purchase across monthly installments, from 3 to 12 months. We've partnered up with SplitIt to give you the freedom to choose how and when to pay. Your application will take just 60 seconds to complete and SplitIt will provide an immediate decision allowing you to complete your purchase. Only available with credit card.
- Upgrade to Comfort Delivery + Old Mattress Removal for just £59 — get delivery to the room of your choice and have your old mattress collected the same day. Enjoy a seamless, stress-free experience with professional recycling handled for you. Give a second life to your old mattress!
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